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    Privacy Policy

    Privacy Policy

    Effective Date: August 31, 2025
    Company: PowerUp City WLL (“PowerUp City”, “we”, “our”, “us”)
    Website: www.powerup.city
    Contact Emails: [email protected] | [email protected] | [email protected]

    1. Introduction

    This Privacy Policy explains how PowerUp City WLL collects, uses, stores, and protects your personal information when you use our Website and digital services. By accessing or using www.powerup.city, you agree to the practices described here.

    2. Information We Collect

    We may collect the following information when you use our services:

    • Personal Information: Name, email address, phone number, billing details, payment information, and account login credentials.

    • Business Information: Details provided for directory listings, event listings, and advertisements.

    • Transaction Data: Payment records, subscriptions, advertising purchases, and ticketing orders.

    • Usage Data: IP address, browser type, device details, and pages visited.

    • Cookies & Tracking Data: To enhance site functionality, improve performance, and personalize your experience.

    3. How We Use Your Information

    We use collected information for:

    • Providing and managing your account.

    • Processing payments for subscriptions, advertising, and ticketing.

    • Displaying business directory listings and event information.

    • Sending you service-related communications (confirmations, receipts, account updates).

    • Improving Website functionality and user experience.

    • Marketing and promotional communications (only if you consent).

    4. Sharing of Information

    We do not sell your personal data. However, we may share your information with:

    • Service Providers: Payment gateways, IT hosting, analytics, and customer support platforms.

    • Event Organizers: When you purchase event tickets, your details may be shared with the organizer for verification and event management.

    • Legal Authorities: If required by law, regulation, or court order in Bahrain or applicable jurisdictions.

    5. Payments & Security

    • All payments are processed through secure, PCI-compliant payment gateways.

    • We do not store your credit/debit card details on our servers.

    • We take reasonable measures to safeguard your information against unauthorized access, alteration, or disclosure.

    6. Cookies Policy

    • We use cookies to improve your browsing experience, track site performance, and personalize content.

    • You can adjust cookie preferences through your browser settings.

    • Some cookies are essential for the Website to function and cannot be disabled.

    7. Your Rights

    Depending on applicable law, you may have rights to:

    • Access the personal data we hold about you.

    • Request corrections or updates to your information.

    • Request deletion of your personal data (subject to legal or contractual obligations).

    • Opt-out of marketing communications at any time.

    Requests can be sent to [email protected].

    8. Data Retention

    • We retain your information for as long as necessary to provide services or comply with legal obligations.

    • If you cancel your account, we may still retain certain data for accounting, fraud prevention, or regulatory purposes.

    9. Third-Party Links

    Our Website may include links to third-party sites. We are not responsible for the privacy practices or content of these external websites.

    10. Children’s Privacy

    Our services are not intended for children under 18. We do not knowingly collect personal information from minors.

    11. International Users

    Although PowerUp City is based in Bahrain, our users may access the Website from different countries. By using our services, you consent to the transfer and storage of your information in accordance with this Privacy Policy.

    12. Changes to This Policy

    We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” Continued use of the Website constitutes acceptance of the updated policy.

    13. Contact Us

    For any privacy-related inquiries, contact us: